Shipping & Payments

We ship through registered and trusted courier partners for orders within India as well as overseas. For shipping timelines, please refer to the product descriptions page for each product.

*Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.

*For sale related policies, please refer to our Sale T&C’s

DOMESTIC SHIPPING:

  • For domestic orders, a flat fee of Rs 150 is charged.
  • For orders under INR 20,000, shipping and handling rates vary based on the product size and volume, the packaging required and the shipping destination. The final shipping and handling charges can be seen at checkout after providing the shipping address.
  • The deliveries are dispatched to the shipping address recorded at checkout.
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INTERNATIONAL SHIPPING:

  • For international orders, 

    We ship through registered and trusted courier partners for orders within India as well as overseas. For shipping timelines, please refer to the product descriptions page for each product.

    *Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries.

    *For sale related policies, please refer to our Sale T&C’s

    DOMESTIC SHIPPING:

    • The final shipping and handling charges can be seen at checkout after providing the shipping address.
    • The deliveries are dispatched to the shipping address recorded at checkout.
    • All orders are processed from our Retail Space, Hot Pink, Jaipur.
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    INTERNATIONAL SHIPPING:

    • For international orders, 
    • Duties & Taxes for international orders are not included in your order and are applicable over and above the shipping charges paid at checkout. 
    • The deliveries are dispatched to the shipping address recorded at checkout.
    • Most countries charge duties on imported items which are levied at the time of port entry, and they vary based on the destination country and the products imported.
    • Customers to pay the applicable duties and taxes directly to the shipping agency at the time of order delivery. If a customer refuses to pay these charges and therefore delivery is not possible, no refunds will be entertained. You may refer to our Return & Exchange Policy for more details.
    • All orders are processed from our warehouse in Ballabhgarh, Haryana, India

    TRACKING AND DELIVERY:

    • Post shipping, the details of the tracking number and information of the shipping agency will be shared via email.
    • Orders can be tracked using the consignment/tracking number on the shipping partner’s website.
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    • Our delivery partners will attempt to deliver the package three (3) times before it is returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.
    • Please ensure the complete shipping address including zip code and a mobile number to ensure hassle-free delivery.
    • In case of failure to deliver due to incorrect details, no refunds will be entertained. Please refer to our Return & Exchange Policy for more details.

    MODES OF PAYMENT:

    • For Domestic orders, we accept all major debit & credit cards (including Mastercard, Visa & American Express), Net Banking options across major banks as well as recognized Wallet  UPI options & cash on delivery.
    • For all International transactions, we accept major Credit Cards (including Mastercard, Visa & American Express), as well as payments, vide PayPal and PayU (third party payment gateways).
    • American Express credit cards may not be accepted for some transactions, due to some technical issue with our payment partners. However, American Express card transactions can be routed through PayPal accounts.
    • Please Note: As per RBI regulations in India, all credit and debit cards issued in the Indian Territory cannot be used for transactions in international currency by default unless overridden by the cardholder explicitly with the bank.
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